Refund

Refund Policy

For Cirkul customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to cirkullur.shop.

What Cirkul customers should know about exceptions
Customers using cirkullur.shop can rely on the following Cirkul guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

order problems at Cirkul
Customers using cirkullur.shop can rely on the following Cirkul guidance about order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from Cirkul on condition of returns
For Cirkul customers at cirkullur.shop, this section explains condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Cirkul customers should know about starting a request
This starting a request section covers orders and visits through cirkullur.shop for Cirkul. To start a return or exchange, contact us at Support@Cirkullur.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How Cirkul handles refund timing
For purchases made through cirkullur.shop, Cirkul applies the following guidance on refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Our approach at Cirkul to eligibility
For purchases made through cirkullur.shop, Cirkul applies the following guidance on eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Cirkul handles support
Cirkul publishes this support guidance for customers using cirkullur.shop. For return or exchange assistance, contact Support@Cirkullur.shop or 9047923263.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkullur.shop
Phone: 9047923263
Physical address: 280 Great River Ln, East Moline, Illinois, 61244, United States